Shipping Policy

Thank you for shopping with GS. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

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Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be extended. If there is a significant delay in processing your order, we will contact you via email.

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Shipping Times

Estimated delivery times vary depending on your location:

• Domestic Shipping: 3–7 business days

• International Shipping: 7–21 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping delays may occur due to factors beyond our control, including customs processing, carrier delays, weather conditions, or peak shipping periods.

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Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination

• Package weight and dimensions

• Selected shipping method

Any applicable shipping charges will be displayed before you complete your purchase.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking information to become active.

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International Shipping

We ship to many countries worldwide.

International customers are responsible for any:

• Customs duties

• Import taxes

• VAT or similar charges

• Customs clearance fees

These fees are determined by your local customs authorities and are not included in the product price or shipping cost unless otherwise stated.

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Customs Delays

GS is not responsible for delays caused by customs inspections or clearance procedures.

Customs processing times vary by country and are outside our control.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, GS cannot guarantee recovery or redelivery of the package.

Additional shipping charges may apply if a package is returned due to an incorrect or incomplete address.

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Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, GS is not responsible for lost or stolen packages.

If you believe your package has been lost, please contact the shipping carrier directly. We will do our best to assist you with any claims or investigations.

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Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

Include:

• Your order number

• A description of the issue

• Clear photos of the damaged package and product

We will review the claim and work to provide an appropriate solution.

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Delays Beyond Our Control

GS is not liable for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Severe weather

• Strikes

• Customs delays

• Transportation disruptions

• Government actions

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Contact Us

If you have any questions about this Shipping Policy, please contact us:

GS
Email: groupstores25@gmail.com

Thank you for choosing GS. We appreciate your business and strive to ensure your order arrives safely and efficiently.